RIGHT OF WITHDRAWAL
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of cancellation, you must inform us
Company / last name, first name
Street, house number
ZIP / City
phone number
E-mail:
Fax no.:
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
You can also electronically fill out and submit the model cancellation form or any other clear declaration on our website [insert Internet address]. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You have the goods immediately and in any case within fourteen at the latest
days from the day on which you inform us about the cancellation of this contract,
to … us or to [here is the name and address of the of
insert your person authorized to receive the goods]
to be returned or handed over. The deadline is met if you return the goods
at the end of the fourteen-day period.
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​ You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
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